Welcome to Kay Digital Agency. These Terms of Service (“Terms”) govern your access to and use of our website, products, and services. By using our site or purchasing our services, you agree to these Terms in full.


1. Services Offered

Kay Digital Agency provides a range of digital services including:

  • YouTube Automation & Channel Creation

  • Faceless Video Production

  • Content Writing, SEO, and Marketing

  • Shopify Store Setup & Optimization

  • Website Design & Development

  • Social Media Marketing & Management

Each service may have specific deliverables, timelines, and requirements discussed during order confirmation or onboarding.


2. User Responsibilities

By using our services, you agree that:

  • You are at least 18 years old or have permission from a legal guardian.

  • You will provide accurate, current, and complete information when required.

  • You will not misuse our services or website for unlawful or harmful activities.

  • You agree to our pricing, timelines, and service conditions discussed at purchase.


3. Payments

  • All prices are listed in [Currency] unless otherwise stated.

  • Payments are due before service delivery unless otherwise agreed.

  • We reserve the right to suspend or cancel services for unpaid invoices.


4. Refund Policy

Due to the nature of digital services, we generally do not offer refunds once a project has started or been delivered. However, we are committed to client satisfaction and will make reasonable revisions to meet expectations.


5. Delivery & Timelines

Delivery times vary by service and project scope. All timelines will be discussed prior to starting. Delays caused by the client (e.g., missing information or approvals) may impact final delivery dates.


6. Intellectual Property

All materials we create for you (videos, designs, copy) become your property upon full payment, unless otherwise agreed. We reserve the right to display non-sensitive work in our portfolio unless a written NDA is signed.


7. Confidentiality

We respect your privacy and will not share confidential information related to your business, channels, or store with any third parties without consent.


8. Limitation of Liability

Kay Digital Agency will not be liable for any indirect, incidental, or consequential damages arising from the use of our services. Our liability is limited to the amount paid by you for the service in question.


9. Modifications to Terms

We may update these Terms from time to time. We’ll notify users of significant changes, and continued use of the site means you accept those changes.


10. Contact Information

For any questions about these Terms or your service agreement, please contact us:

📧 Email: support@kaydigitalagency.com
📞 Phone: +1 347 217 3886
📍 Location: [Kerrville, United states]